Un robot camarero autónomo basado en IoT
DOI:
https://doi.org/10.36561/ING.28.11Palabras clave:
IoT, ESP32, Robot, Automatización, Sensores ultrasónicos, Navegación en tiempo realResumen
La adopción generalizada de la automatización y la robótica en varios sectores ha impulsado innovaciones en la prestación de servicios, particularmente en la industria hotelera. Este artículo presenta el diseño, desarrollo e implementación de un robot camarero basado en IoT destinado a mejorar la eficiencia y la satisfacción del cliente en restaurantes. El robot emplea un microcontrolador ESP32, sensores ultrasónicos y una interfaz de pantalla táctil para navegación autónoma, procesamiento de pedidos y entrega de alimentos. A diferencia de los enfoques tradicionales de planificación de rutas, este robot se adapta dinámicamente a su entorno, ofreciendo flexibilidad y confiabilidad en el servicio. Las evaluaciones detalladas demuestran la eficacia del sistema para optimizar las operaciones, reducir los retrasos y mejorar la experiencia general del cliente. La solución propuesta es rentable y escalable, lo que la hace adecuada para diversos entornos de restaurantes.
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