An IoT-Based Autonomous Waiter Robot

Sadiq Ur Rehman

doi:10.36561/ING.28.11

Autores

Sadiq Ur Rehman Hamdard University, Pakistán https://orcid.org/0000-0002-6308-450X

DOI:

https://doi.org/10.36561/ING.28.11

Palavras-chave:

IoT, ESP32, Robô, Automação, Sensores Ultrassônicos, Navegação em Tempo Real

Resumo

A adoção generalizada da automação e da robótica em vários setores impulsionou inovações na prestação de serviços, especialmente na indústria hoteleira. Este artigo apresenta o projeto, desenvolvimento e implementação de um robô garçom baseado em IoT que visa aumentar a eficiência e a satisfação do cliente em restaurantes. O robô emprega um microcontrolador ESP32, sensores ultrassônicos e uma interface touchscreen para navegação autônoma, processamento de pedidos e entrega de alimentos. Ao contrário das abordagens tradicionais de planejamento de trajetória, este robô se adapta dinamicamente ao seu ambiente, oferecendo flexibilidade e confiabilidade no serviço. Avaliações detalhadas demonstram a eficácia do sistema na otimização das operações, na redução de atrasos e na melhoria da experiência geral do cliente. A solução proposta é econômica e escalável, tornando-a adequada para diversos ambientes de restaurantes.

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